SERVICES
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Touchstone Recruitment supports commercial interiors and design-led businesses with careful recruitment for the roles that keep companies, teams and projects moving.
I work directly with clients and candidates across business support, operational and commercial roles — taking time to understand the role, the person, the team and whether the match is likely to work in real life.
Core Business Roles
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Finance, operations, HR/People, project coordination, sales support, customer service, order management and business support roles
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Clear understanding of the role, team, culture, pace and priorities
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Careful screening around experience, motivation, communication style and fit
Honest feedback on where a candidate is strong and where questions remain -
Regular updates and clear communication throughout the process
Targeted Search & Introductions
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Focused search across relevant commercial interiors and design-led businesses
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Direct approaches to candidates who may not be actively applying
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Shortlists built around fit and judgement, not volume
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Candidate conversations that explore motivation, expectations and working style
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Clear guidance for both sides through interview, offer and decision
Permanent, Interim & Project Cover
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Permanent, temporary, contract and interim recruitment support
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Useful for project cover, leave cover, extra capacity or business-critical gaps
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Support across finance, operations, people, projects, sales support and business support roles
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Candidates are properly briefed on the role, culture and expectations before committing
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The same care around fit and communication, whether the need is short-term or permanent
ABOUT PAULINE
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Hi, I’m Pauline. After more than 25 years in recruitment, I founded Touchstone to offer a more personal, thoughtful way of recruiting — built around understanding the person, the team, the company culture and whether there is a genuine fit on both sides.
A little more about how I work
WHAT PEOPLE VALUE ABOUT WORKING WITH ME
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The words people use most often about working with me are thorough, honest, clear, caring and easy to work with.
That is what I want Touchstone to stand for: recruitment handled with proper attention to the role, the person, the team and whether the match will work long term.
Thorough
I take time to understand the detail before introducing a candidate or role.
Candidate care
I listen to what people want, what matters to them and whether a move feels right.
Good judgement
I focus on whether someone is likely to work well in the role and the environment.
Honest
I give clear, fair feedback rather than trying to force a fit.
Client understanding
I look beyond the job description to understand the team, culture, pace and priorities.
Long-term thinking
I care about placements that last, not quick introductions that look right on paper.
Personal
Clients and candidates work directly with me, not a chain of different people.
Clear communication
I keep the process organised, timely and easy to follow.
Proper support
I stay involved through the process so both sides feel informed and prepared.
BLOG
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Whether you are looking for some practical advice to help make better hiring decisions or guidance on how to take the next step in your career, here’s our thoughts on the latest news and insights on the recruitment world…
CONTACT
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Hiring, exploring your next role, or looking for market advice?
Touchstone Recruitment works with design-led and project-led businesses across the commercial interiors ecosystem, supporting business-critical support, operational and commercial hires where long-term fit really matters.
For hiring conversations, candidate enquiries or market advice, please get in touch.
Location: United Kingdom